Sodexo Speak Up allows you to report any concerns regarding our responsible business conduct in a safe and confidential manner. Concerns and allegations reported on this site are handled with the utmost sensitivity and have oversight from Sodexo Group’s executive management.
This site should only be used in the event of a breach of Sodexo's ethical principles. For any other type of questions or concerns, we recommend using the usual communication channels available in your country.
Code of Conduct
Sodexo has developed a Code of Conduct, named the Business Integrity Guide, which sets the standards we expect from our people
Everyone working for or on behalf of Sodexo can file a report. It is also open to any party with whom our Company has or has had some type of business relationship (such as business partners, suppliers, shareholders, agents, distributors, representatives, and consumers) who wish to raise a concern about possible misconduct.
If you suspect misconduct and genuinely believe that the matter cannot be dealt with through the available channels, you can use the Sodexo Speak Up Ethics Line service. This gives you the opportunity to raise concerns confidentially and in your own language. Sodexo Speak Up Ethics Line is run by an independent third party and is available 24/7, 365 days a year.
Any individual who raises a concern using Speak Up is protected. Please feel confident that you will not suffer for raising concerns in good faith about suspected misconduct. Any form of threat or retaliation will not be tolerated. Retaliation is treated as a disciplinary matter.
You can share your concerns anonymously (where allowed by the laws of your country). We do, however, encourage you to reveal your identity as it is more difficult, and in some circumstances even impossible, for us to investigate reports that are made anonymously.
After you have completed your report (online or by phone) you will receive a unique code called an “access number”. This number can be used to call back or access the Sodexo Speak Up website to check the progress on your report.